Mile High Automation Client Testimonials

February 26th, 2008

Working with Josh made my home automation a breeze.  Even across the country from Michigan to Colorado Mile High really worked with me and my contractors to deliver a quality system at an affordable price. 

I started working with Mile High when I first designed my home.  Josh provided the needed insights to deliver a well engineered solution for the price I needed.  Mile High worked with me from concept through start up and even now 1 year later, if I have questions, Josh does not hesitate to work with me.

The components installed have been reliable and worked according to my expectations and the total cost of ownership, from design to installation to use exceeded my needs.

Barry

January 20th, 2008

Mile High Automation helped me implement a state of the art security and automation system at a price that was less than the half of what local installers quoted me. Josh helped me all the way from designing a system that fits my needs to supporting it throughout the installation process. Even now, long after the project's completion, Josh is always quick to make any changes to programming or help out with questions regarding extending the system. Mile High Automation is definitely the best choice for security and automation projects.

Ambar

January 17th, 2008

I can't say enough about the level of service I received from Josh at Mile High Automation. I was what you might call a challenging client - I had done enough research to be "dangerous," was on a limited budget, and worst of all - I didn't really know what I wanted! Josh clearly laid out several options and approaches we could take with my home automation (security, automation, and audio/video distribution) system, each with different price points and varying levels of sophistication. That was great, as it allowed me to help determine where I could cut out features that I might not really need, and focus on optimizing the systems for what I really wanted to accomplish. Josh took calls for help/guidance and emails on weekends, evenings, and even when he was on vacation out of the country! He worked with me every step of the way, from looking at our original building plans and making suggestions/improvements, to helping walk me through the final touches of installing my keypads and software.
Next time I embark on a home automation project, I'm certainly going to call Mile High Automation!

Shawn

September 13th, 2007

I have had my Smarthome for 2 months now and I enjoy it very much. I choose to install the security system with light controls myself using a touch pad and communication consoles so I could customize it.
After comparing several vendors I contacted Mile High Automation. They did not disappoint me. Not only did I receive very good instructions/documentation and competitive pricing, but also generous help in setting up and programming of the equipment. Many vendors are unapproachable after you paid up, but I am happy to say that Mile High Automation is always there for you.

Ronny

July 19th, 2007

My wife and I knew that we wanted a home automation system for the house we were building, but we didn’t know much about them. We started by talking to local dealers and getting quotes. We found that the systems they offered were expensive, and they didn’t give us the ability to do our own changes or upgrades if we wanted to.

We then browsed the web hoping to be able to purchase the components for home automation and then do it ourselves. After evaluating features and capabilities we selected HAI as our system of choice. We are not real do-it-yourselfers though, and we quickly learned that there was way more to designing a system than we knew how to do, and the web stores weren’t very helpful.

While doing web research I saw the Mile High website. I talked to Josh about what he offered and the process for working with him on getting a system. I explained that we did not want to do the wiring and initial install ourselves, but did want to have enough knowledge of the system that we could program and upgrade it ourselves in the future if we wanted.

Josh seemed to understand exactly what we were looking for. He started by helping us explore the possibilities of what a system could do and what options we had, and then helped us narrow down what we did and didn’t want. After several rounds of back-and-forth on the configuration he created a fully documented system design and quote, and then put us in touch with a company who could do the pre-wire and the system install for us (working with him remotely).

We are now living in the house and I can say that working with Josh on the home automation system was the smoothest part of our construction experience. He provides an extremely high level of service, and was complexly organized and thorough through the entire process. He is very easy to work with and was exceptionally responsive when we had questions or needed something. And the price of our entire system including installation was about half of what the local dealers were charging.

The HAI system that we have is awesome! In addition to security, climate control, lighting control, etc., Josh configured and provided a whole-house audio system that we absolutely love. We were initially going to leave the audio out until later, but we’re really glad we got it. My wife was a tough sell on the home automation system at first as we were going through the process, but now she proudly shows it off as she shows people our home; she loves it.

Our experience of getting a home automation system from Josh and getting it installed has really been exceptional. I have already recommended Josh to friends who are building houses and will continue to do so. As we use more features on the system he’s always right there when we have questions or need assistance. If you’re considering a system from Josh and want to speak to someone who’s been through the process with him, please ask Josh for my contact information and I’ll be happy to talk or email with you about it.

April 16th, 2007

When I bought my new house, I was looking for a new security system at companies in my neighborhood.  None of them seem to have what I was looking. At first when I found Mile High Automation I wasn’t  sure if I this was going to work for me. Where do I go for technical advice, what if it doesn’t work and how to install it? After my first conversation with Josh, one of the employees at Mile High Automation, I felt this was the right solution for me. Josh helped me out in every step of the installation process and explained everything I needed to know. Everything was programmed by Josh directly over the internet. In one instance I was on the phone with Josh explaining what I needed. The next moment it was programmed by him and everything worked the way I wanted it. Without the personal support from someone like Josh I recommend not to buy these type of systems by yourself.

Jack – Evanston IL

February 13th, 2007

When my wife and I decided to build our own house, we wanted to make sure that our home was energy efficient with all the latest technology for home automation.  I knew that I wanted lighting control, whole-house audio and basic security.  As we worked with our contractor on planning, my dream for automation system faded as our constriction costs increased.  I resigned myself to putting in a small budget for wiring so that we could grow into automation down the road as we could afford to buy the equipment.

I wanted to make sure that I wired my home correctly and I continued to do research on automation systems.  I interviewed several automation contractors in my area and even got several bids, but all the proposals were completely outside my budget.  Then I discovered Mile High Automation. 

I contacted Josh and he invited me to his home to show me his system - I was very impressed.  His system had all the components that I wanted - audio, video, HVAC control and lighting.  Mike High is setup to assist the do-it-yourselfer and Josh gave me the confidence that I could do the work myself.  With the labor cost savings, I could afford to have a system now.  Josh took a copy of my plans and gave me free design advise on wiring and setting up my system.  With this information, I set-off to pre-wire my home before drywall went up.  While pulling wiring was no small task - over 40 hours of work and nearly 7000 feet of wire - I got the job done and had set the foundation for my system.  

The whole process was fun and I estimate that I saved over $8,000 to $10,000.  Anyone who has basic computer skills and is willing to spend time pulling wires would have no trouble getting a great, low cost system for not a ton of money.  I highly recommend Mile High Automation.

January 17th, 2007

After deciding to renovate and add some automation to our home, I spent a fair amount of time talking to people about various options.  Unfortunately, in this technology area, comprehensive objective information is difficult to find.   Either companies/installers were only focused on a single piece of the home automation puzzle or they were astronomical in price. 

I knew I could do a lot of the install work (with guidance), if I got some help with initial setup and programming.  Mile High’s business model fit this need perfectly.  Josh was happy to answer all of my questions, and we worked out a system within my budget. 

I got custom DVD’s that demonstrated setup & installation, and Josh was there for support when I had a question.  Installation took some time, but it was my time, and done at my pace.  I now have a great HAI system installed at a fraction of what I could have paid, with lifetime support.

I highly recommend Mile High Automation!

July 7th, 2006

"I started my quest for knowledge and information on this subject immediately after my wife and I committed to building a new house.  The main emphasis of what I was looking for most was a system that would allow me to build a house that would allow different systems such as internet, whole house audio, and security to be compatible with each other and also grow as technological changes occur.  I wanted my house to be a ‘smart house’ and the HAI system does that.  My research kept pointing me to Omni Pro II as the current leader in flexibility and compatibility for home automation even before I stumbled upon Josh and Mile High.  When you look at the sites of several of the on-line sellers of this type of equipment, it looked to me that most of the equipment was either compatible with, or trying to directly compete with, HAI.  The problem for me was that I was willing to figure things out given the proper information, but most of the information on the web is geared to either installers or programmers that are already in the field, and not necessarily to the lay person. 

The first time I ‘talked’ to Josh at Mile High, and ran past him what I was looking for, and what I had found in my searches,  he immediately impressed me with his knowledge of the field, and the amount of time he was willing to spend dealing with me, especially considering I had not spent a dime with him.  Several of our first emails back and forth were simply him answering my questions, and then asking me more questions so he could understand what I wanted to do. Josh has been in the field as an installer, and obviously has a passion and a forte as a programmer.  So he is able to speak to both aspects, depending upon what you may need.  He immediately confirmed my interest in the Omni Pro II.  He also is very aggressive about learning the latest technologies and keeping up to date on new things that come to the marketplace.  Several times in our emails he would tell me about this new item that just been introduced at CEDIA or a new item that would fit in great with what I was trying to do.