Review from Vail, AZ

My wife and I knew that we wanted a home automation system for the house we were building, but we didn’t know much about them. We started by talking to local dealers and getting quotes. We found that the systems they offered were expensive, and they didn’t give us the ability to do our own changes or upgrades if we wanted to.

We then browsed the web hoping to be able to purchase the components for home automation and then do it ourselves. After evaluating features and capabilities we selected HAI as our system of choice. We are not real do-it-yourselfers though, and we quickly learned that there was way more to designing a system than we knew how to do, and the web stores weren’t very helpful.

While doing web research I saw the Mile High website. I talked to Josh about what he offered and the process for working with him on getting a system. I explained that we did not want to do the wiring and initial install ourselves, but did want to have enough knowledge of the system that we could program and upgrade it ourselves in the future if we wanted.

Josh seemed to understand exactly what we were looking for. He started by helping us explore the possibilities of what a system could do and what options we had, and then helped us narrow down what we did and didn’t want. After several rounds of back-and-forth on the configuration he created a fully documented system design and quote, and then put us in touch with a company who could do the pre-wire and the system install for us (working with him remotely).

We are now living in the house and I can say that working with Josh on the home automation system was the smoothest part of our construction experience. He provides an extremely high level of service, and was complexly organized and thorough through the entire process. He is very easy to work with and was exceptionally responsive when we had questions or needed something. And the price of our entire system including installation was about half of what the local dealers were charging.

The HAI system that we have is awesome! In addition to security, climate control, lighting control, etc., Josh configured and provided a whole-house audio system that we absolutely love. We were initially going to leave the audio out until later, but we’re really glad we got it. My wife was a tough sell on the home automation system at first as we were going through the process, but now she proudly shows it off as she shows people our home; she loves it.

Our experience of getting a home automation system from Josh and getting it installed has really been exceptional. I have already recommended Josh to friends who are building houses and will continue to do so. As we use more features on the system he’s always right there when we have questions or need assistance. If you’re considering a system from Josh and want to speak to someone who’s been through the process with him, please ask Josh for my contact information and I’ll be happy to talk or email with you about it.

Steve
Vail, AZ